About & FAQs
We are a Salon & Spa located in the heart of Yorkville. We carry a variety of high quality brands such as Oribe, Kerastase, YonKa and many more. Contact us with inquiries of retail products that you do not see available in our online store.
Refund policy
No refunds, Exchanges only within 7 business days.
Cost of return shipping will not be refundable. Exchanges can be made in store at our location, 60 Bloor street west, Toronto, Ontario.
Orders not fulfilled will be refunded in full to the method in which was paid.
Shipping
Please allow up to 2-3 business days for orders to be shipped. (Expect delays due to high volumes at Canada post due to Covid-19)
All orders are shipped using Canada Post. www.canadapost.ca
Shipping times - Within Canada
Expedited Parcel 2-9 business days
Xpresspost 1-3 business days
Local Delivery
Local delivery available for a $15 flat rate. Minimum spend of $50 and a radius of 40km from location required. Same day delivery available if order is placed by 1:00pm EST, otherwise will be delivered within 48 hours.